In this article, we will review:
Introduction
If an event is accepting saved payment methods, you can attach a credit or debit card to your Intellitix Guest Account for that event. Doing so would enable you to tap the wristband/RFID credential (hereafter referred to as “wristband”) that you added to your account for the applicable event to make direct purchases using the attached card. Options related to attaching a saved payment method don’t display for events that don’t allow payments using a saved payment method.
NOTE: Available payment methods for your event experience will depend on the applicable event’s policy for cashless payments. You can learn which methods the event plans to accept by visiting their FAQ page.
Payment methods are managed on your Intellitix Guest Account. If you haven’t set up an account yet, please check out this help article for information about how to do so. When you attach one or more payment methods (credit or debit cards) to your Intellitix Guest Account, the wristband associated with your account has the ability to make direct purchases using the primary (“default”) attached card.
Adding a New Payment Method
Perform the following steps to attach a saved payment method for an event that allows it.
WARNING: When you attach your credit card or non-Interac debit card to your Intellitix Guest Account, a brief verification check is conducted to ensure the card's validity. This results in about a $1 charge that will be refunded to you immediately. Occasionally, banks may interpret this charge as suspicious, leading them to block your card from being attached. If this happens, please contact your bank to let them know that the charge is valid so that it can go through.
- Log into your Intellitix Guest Account and use the search bar or the list of events on the Welcome [Your Name] screen to find the specific event that you are attending.
- Click the View link next to the applicable event. The Payment Methods screen displays.
- Click the Add Payment Method option. The Add Payment Method dialog box displays.
- Enter values for the Card Number, Name, Expiry Date, and CVC fields that match the details on your card.
NOTE: Credit and debit cards are supported. Prepaid credit/debit cards (like VISA gift cards) and Interac debit cards are not able to be used as a saved payment method.
- Click the Done button. The dialog box closes, a success message displays, and the new payment method displays in your list of attached payment methods.
If this is the first payment method you have attached, it will automatically become your default payment method.
Changing the Default Payment Method
Your wristband makes purchases using your primary (“default”) payment method. Sometimes, you may want to change your default payment method if you’ve added more than one card.
On the Payment Methods screen, it’s easy to check which card is set as the default method. The word Default displays next to the expiration date for the card that is set as your default payment method. The card that is set as your default payment method will be used for purchases from your wristband at the event.
You can change the default payment method in one of three ways.
- Selecting the circle next to the desired payment method and clicking the Set as Default button
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Selecting the three dots next to the expiry date and clicking the Set as Default option from the menu
- Removing the default payment method from the event entirely, which causes the next saved payment method to become the default
Deleting a Payment Method
You can delete a payment method from your account with just two clicks on the Payment Methods screen. This enables you to easily remove payment methods that you don’t need.
Perform the following steps to delete a payment method.
- Click the three dots next to the expiry date for the payment method that you would like to delete.
- Click the Delete option from the menu.
If you delete all of your payment methods, you will not be able to use a saved payment method for transactions at the event unless you add another saved payment method. Without any saved payment methods, you would need to use a different payment type that is allowed by your event.
Here are some other articles that may help you get the most out of your Intellitix Guest Account: